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About Us

OUR STORY

Founded at the beginning of 2013, CoolVape sells electronic cigarettes, accessories and a wide range of e-liquids. In December 2013 our Nottingham Vape Shop and coffeehouse was opened selling everything we sell online and more.

We pride ourselves on providing:

  • clear pricing, with low prices and a single rate of shipping regardless of the size of your order;
  • fast delivery, with orders placed before 4pm (usually later) being dispatched the same day by First Class post as standard; and
  • excellent customer service, if you have a problem we will fix it with minimal hassle

OUR PRODUCTS

We've steadily and constantly expanded our range based on customer recommendations and requests as well as great product we come across.

We stock several ranges of e-liquids including UK-Made T-Juice and Vampire Vape as well as our basic range which is made in China.

If there's something you'd like to see us stock, get in touch, we'd love to hear from you.

OUR GUARANTEE

We want our customers to be satisfied with the products they buy from us and be successful in their switch from smoking.

If we get something wrong, your product goes wrong or you want some help or advice, please get in touch and we'll do everything we can to help. You can find our contact details on our contact page.

For more details on returning or exchanging a product, please see our returns policy.